FAQ

You Find The Answer Here!

WILL MY T-SHIRT SHRINK?

All cotton t-shirts shrink (some up to 0.5%). However, shrinkage is ‘controlled’ at the merabrandstore stage itself (for your information, shrinkage parameters used at merabrandstore are stricter than European or American standards!). Accordingly, we check every batch of fabric to world standard, independent quality-control units, before bulk production

WHAT IF I MISS A DELIVERY?

if you are unavailable when our courier partner arrives with your delivery, they will make two more delivery attempts. If you’re still unavailable after the third attempt, your order will be returned to us. Call us within two working days of the third attempt and we’ll schedule another delivery date and time that suits you better.

Santosh Yadav
Division: Order & Support
+91-82003-18215
[email protected]

I I PLACED AN ORDER TODAY. WHEN CAN I EXPECT MY SHIPMENT?

Your delivery schedule will depend on the product and the time that you place your order. Go to the Orders section under my account or click on the order number in your order confirmation email to check on the status of your delivery. Or email us.

CAN I PRINT COPYRIGHTED IMAGES?

Merabrandstore doesn’t take any responsibility for copyrighted designs sent by you for printing.

WHAT IF THERE IS AN ISSUE WITH THE QUALITY OF THE PRODUCT?

If the customer has an issue with the quality of the product, they’ll need to contact you directly. You will subsequently contact merabrandstore. Since we are effectively producing white label products (meaning you, not merabrandstore is the one responsible for selling to and interacting with the customers), the customer will have no direct contact with us.

CAN YOU TAKE IN MY CUSTOM MESSAGES OR ANY SPECIAL INSTRUCTIONS FOR PRINTED ORDERS?

Yes, you can when you place an order please mention it under the comment column in your order sheet.

DOES MERABRANDSTORE OFFER GRAPHIC DESIGN SERVICE?

Yes, please check this link
www.merabrandstore.com/graphic-design

DOES MERABRANDSTORE SHARE TO OTHER DESIGNER & RESELLER, THE ARTWORK / DESIGN WHICH I SUBMITTED FOR PRINTING?

We will not copy or share any of your design with our any DESIGNER & RESELLER.

DO YOU PROVIDE DOCKET DETAILS OF DISPATCH?

Yes, I Will Send You Your Email / WhatsApp & if you have any more info 

HOW LONG DOES IT TAKE TO SHIP THE ORDER?

Product Orders from Drop-Shipper Submitted Before 10 Am Shall Be Packed and Ready for Delivery Within 24-48 Hrs. However, There May Be Unforeseen Circumstances Which May Delay the Product Delivery

CAN I ARRANGE SELF PICK-UP FOR MY SHIPPING COMPANY?

Yes, you can mention the courier service of your choice along with the shipping label at the time of placing your order, and you have to arrange and follow the pick-up of that order from our merabrandstore warehouse at your end.

DOES THE PACKAGE INCLUDE MERABRADNSOTE BRAND?

Your Order Will Carry Only Your White Label or You Take y0ur Custom Brand/Logo

CAN I SELL ON MY WEBSITE OR ANY OTHER MARKETPLACE?

Yes, you can sell on your own website, shop, or any other marketplace under your brand name. 

Please feel free to contact us for more information

Dilip Shrivastav
Division: Sales & Business
+91-63553-88562
[email protected]